Customer Services for Our Residents
Please contact the AMHA Customer Service/Work Order Office for all repair requests. Calls will be answered on a first-come, first-served basis.
Work Order/Maintenance Repair Hot Line
330-376-9990 (Local Calls)
Pinewood Gardens Residents ONLY
Hours of Operation
- Normal Requests: Monday through Friday - 8:00 a.m. to 4:30 p.m.
- After-Hours Emergency Requests: 4:30 p.m. to 8:00 a.m. - Weekdays
- 24 Hours - Holidays and Weekends
When placing a maintenance request, please be prepared to offer the following information and to answer the questions below:
- Your name
- Telephone number
- Does the AMHA employee responding to your request have permission to enter your dwelling if you are not present?
- Do you have a pet?
- Provide a short description of the problem or service request.
- (Please be as specific as possible.)
If you are deaf, hard-of-hearing or speech impaired, please call Ohio Relay Service at: 1-800-750-0750 for your work order requests